To re-activate a previously deleted user, follow the steps below:
- Navigate to Admin > Manage Users.
- Click “Filter options” in top-right corner of the screen.
- Enter the user’s name or email address and then be sure to select the box next to “Inactive” before finally pressing “Submit.”
3. Under the Action column select the icon.
4. A pop-out window for re-activating the user will appear.
5. Fill out the appropriate roles, locations and customers for the user in question before selecting “Save.”
6. Note that once the user has been successfully re-activated, they will receive an email welcoming them to the application, just like when they were initially created, with a temporary password for them to use when logging back in again.