To re-activate a previously deleted user, follow the steps below:

  1. Navigate to Admin > Manage Users.
  2. Click “Filter options” in top-right corner of the screen.
    1. Enter the user’s name or email address and then be sure to select the box next to “Inactive” before finally pressing “Submit.”

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        3. Under the Action column select the  icon.

        4. A pop-out window for re-activating the user will appear.

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        5. Fill out the appropriate roles, locations and customers for the user in question before selecting “Save.”

        6. Note that once the user has been successfully re-activated, they will receive an email welcoming them to the application, just like when they were initially created, with a temporary password for them to use when logging back in again.