Bytecurve

Common Solutions to Frequent Issues 0

Parent App 5

• Bus Icon Live Tracking Windows
• How do I know if I have the latest version (Android)?
• How do I know if I have the latest version (iOS)?
• Seeing error message "Unable to Connect to Server"
• Signing up for the Parent App

Bytecurve 360 5

• Clearing Cache in Google Chrome browser
• Clearing Cache in Firefox browser
• Steps to reset password
• Steps to re-activate a User
• Cancelling Tasks for Long Breaks- Unpaid

Steps to reset password 0

Release notes 10

• Release notes, version 8.0 - planned August 19, 2021 (7:00 PM
• Release notes, version 9.0 - September 22, 2021
• Release notes, version 10 - October 20th, 2021
• Release notes, version 11 - Wednesday, December 8, 2021
• Release notes, version 12, February 1, 2022

View all 10

Clearing cache 0

Release Notes Supplements 2

• Performance Enhancements to Payroll Verification
• Support Assistant GPS Point Data Enhancement

FAQ (Web app) 1

• Parent/Guardian Messaging

FAQ (Mobile app) 0

Safestop user guide (Mobile app) 5

• Setting up your Safestop App
• Adding / removing buses you track
• Adding a student
• Adding/editing an alert zone
• Setting school notifications

Setup (Web application) 7

• Vehicle>Key Mapping
• Bus Re-Assignments
• Importing Keys
• Importing Schools
• Importing Students

View all 7

Dispatch 11

• Reviewing Plan vs. Actual Stop Data
• Using the Unassigned Bus/Employee Filter on the Dispatch Screen
• Manual Employee Clock-in / Clock-out
• Performing a Mass Time Shift
• Performing a Route Break Apart

View all 11

Time and attendance 5

• Verifying Hours
• How to auto-verify tasks
• How to create a task in payroll
• Batch import of Employee Pay Rates
• Why performing a payroll extract in Excel format is beneficial

Schedule 7

• Scheduling overview
• Assigning / changing employee on the Schedule view
• Assigning / changing vehicle in the Schedule
• Changing the assigned yard or depot in the Schedule
• Adding a driver to the Schedule

View all 7

Routes 10

• Route management overview
• Manage routes
• Manage runs
• Package Runs into Routes
• Routing integration with third party routing software

View all 10

Setup 15

• Managing depots / yards / park-outs
• Employee calendar
• Managing Employees
• Managing Vehicles
• Employee messaging

View all 15

Reports 6

• Employee Absences Report
• Labor distribution report (video)
• Job Code analysis report (video)
• Payroll report (video)
• Yard departure and school arrival report (video)

View all 6

Time clock 4

• Installing the Timeclock 360 App
• How to use the Bytecurve clock
• Bytecurve Time Clock - Resetting Automatic Time Sync
• Updating the Timeclock 360 App

DriveOn 4

• Setting up your DriveOn by Bytecurve app
• Clocking in and out
• DriveOn Messaging
• How register DriveOn after receiving a new mobile device