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(855) 298-7272
Knowledge base
Internal use reference docs
Common Solutions to Frequent Issues
0
Frequently Asked Questions
Parent App
5
Bus Icon Live Tracking Windows
How do I know if I have the latest version (Android)?
How do I know if I have the latest version (iOS)?
Seeing error message "Unable to Connect to Server"
Signing up for the Parent App
Bytecurve 360
5
Clearing Cache in Google Chrome browser
Clearing Cache in Firefox browser
Steps to reset password
Steps to re-activate a User
Cancelling Tasks for Long Breaks- Unpaid
General
Steps to reset password
0
Release notes
10
Release notes, version 8.0 - planned August 19, 2021 (7:00 PM
Release notes, version 9.0 - September 22, 2021
Release notes, version 10 - October 20th, 2021
Release notes, version 11 - Wednesday, December 8, 2021
Release notes, version 12, February 1, 2022
View all 10
Clearing cache
0
Release Notes Supplements
2
Performance Enhancements to Payroll Verification
Support Assistant GPS Point Data Enhancement
Bytecurve Parent App
FAQ (Web app)
1
Parent/Guardian Messaging
FAQ (Mobile app)
0
Safestop user guide (Mobile app)
5
Setting up your Safestop App
Adding / removing buses you track
Adding a student
Adding/editing an alert zone
Setting school notifications
Setup (Web application)
7
Vehicle>Key Mapping
Bus Re-Assignments
Importing Keys
Importing Schools
Importing Students
View all 7
Bytecurve360 Dispatch App
Dispatch
11
Reviewing Plan vs. Actual Stop Data
Using the Unassigned Bus/Employee Filter on the Dispatch Screen
Manual Employee Clock-in / Clock-out
Performing a Mass Time Shift
Performing a Route Break Apart
View all 11
Time and attendance
5
Verifying Hours
How to auto-verify tasks
How to create a task in payroll
Batch import of Employee Pay Rates
Why performing a payroll extract in Excel format is beneficial
Schedule
7
Scheduling overview
Assigning / changing employee on the Schedule view
Assigning / changing vehicle in the Schedule
Changing the assigned yard or depot in the Schedule
Adding a driver to the Schedule
View all 7
Routes
10
Route management overview
Manage routes
Manage runs
Package Runs into Routes
Routing integration with third party routing software
View all 10
Setup
15
Managing depots / yards / park-outs
Employee calendar
Managing Employees
Managing Vehicles
Employee messaging
View all 15
Reports
6
Employee Absences Report
Labor distribution report (video)
Job Code analysis report (video)
Payroll report (video)
Yard departure and school arrival report (video)
View all 6
Time clock
4
Installing the Timeclock 360 App
How to use the Bytecurve clock
Bytecurve Time Clock - Resetting Automatic Time Sync
Updating the Timeclock 360 App
Bytecurve DriveOn App
DriveOn
4
Setting up your DriveOn by Bytecurve app
Clocking in and out
DriveOn Messaging
How register DriveOn after receiving a new mobile device
Help Desk Software
by Freshdesk Support Desk