Happy Monday! As you may know, the dispatch screen in Bytecurve updates on a regular interval,but there is also a second, different, interval at which the status column will update.


To understand this, see below:

  • On the right side of the ‘Dispatch’ screen is the ‘auto-refresh’ toggle.
    • By default, this auto-refresh is toggled on and refreshes the data on the screen in 45 second intervals.

  • However, the ‘Status’ column on the right side of the dispatch grid, which shows things such as ‘clock-out due’, ‘yard departure due’ and so on, updates on a different interval.


  • The ‘Status’ column is updated every two minutes by a process that runs from the back-end.


  • Because the ‘Status’ column updates less regularly than the dispatch grid itself, there can be instances where solely looking there may be misleading. 


  • For example, a task that you know has started may still say ‘clock-in due’ in the ‘Status’ column.
    • In this case, referring to the grid and seeing the actual clock-in time captured will tell you that the task has indeed started and the ‘Status’ column should update to reflect that within two minutes.


To view previous Tips and Tricks, click here.