Bytecurve

Access code 2

• Where can I get my Access Code
• Additional notes on Access Code

User account and password 2

• When do I need to enter my password
• Re-setting your password

Selecting buses to follow 2

• I do not know what bus my student rides
• My student's bus is not available to select

Selecting students to follow 4

• Adding a student
• Unable to find my student
• Unable to get to student selection screen
• My student's school is incorrect

Alert Zones 5

• What is an Alert Zone?
• How do I create an alert zone?
• Keeping alert zones updated
• When will my zone changes take effect?
• Zones for school arrivals / departures

Not getting notifications 4

• Why am I missing one or more notifications from my alert zones?
• My notifications are sometimes delayed or missed altogether
• Why am I not getting school notifications?
• Why am I not getting any notifications at all

Unable to track my bus 4

• Why can't I see my bus on the map?
• The location of the bus is incorrect or its stuck in one place
• When I click on the bus icon I see a different number not what I selected
• My bus disappears from the map when I am tracking the bus